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A 2013 EY survey in collaboration with Family Business Network International (FBN-I) main aim was to gain an insight in to how family business have continued to perform and weather the storm of the economic dowturn over the past few years.

"Do the right things and the figures will follow" - was the central message from this survey.

 

Some key findings

Family owned and run businesses focus on their customers and core competencies to enable them to improve the quality of their products/services and hence maintain their competitiveness.

 

Attracting and retaining the best talent is a top priority for family businesses.  Although it does remain a challenge to get the balance of experienced managers who also understand the family's goals and objectives.

 

Good governance is also essential for the establishment of trust and reliability.    Each process of succession should be started early and clearly communicated throughout.

(Ref: http://familybusiness.ey-vx.com/thought-leadership/)